Our client, the world's largest telecommunications company and the largest provider of mobile services is looking for the position: Customer Service Representative in the Czech Republic, Brno.
Customer Service Representative, Czech Republic, Brno
Education:
University Degree
Work experience:
1+
Working hours:
Full-time, contract
Description of a vacancy
Requirements:
- English speaking: level B2-C1;
- Logical thinking and desire to solve problems;
- Good organizational skills and attention to detail;
- Ability to work in different shifts, including night shifts (8 hours a day, 40 hours a week);
- Willingness to move to the Czech Republic.
Responsibilities:
- Answer customer phone calls as the company's "first line" of support;
- Ensure a positive experience by offering the right customer solution;
- Solve a number of issues related to the company's products and services.